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FAQ

Everything you need to know about Olumba

How to work with consultants who don't have accounts, what Olumba follows up on automatically, what each plan includes, and how Plan Proof predicts the corrections your jurisdiction will flag.

Working with consultants and clients

Do consultants need an Olumba account?

No. Invite outside architects, engineers and other consultants to a project and they work from emailed links. They can see the tasks assigned to them, upload files, mark tasks done, and answer corrections and shared notes, all without creating an account or a password.

Can consultants reply to messages by email?

Yes. Every message notification can be answered by replying to the email. The reply is posted into the Olumba conversation, so the project keeps a complete record. Replies must come from the address the notification was sent to; quoted history and sign-offs are trimmed automatically.

How do I request a file from a consultant?

Open the task and choose Request from consultant. Olumba emails a secure upload link with an optional line of context. The consultant uploads without an account, the file is attached to the task, the task is marked complete, and you are notified.

Is there a limit on outside collaborators?

No. Every plan, including the free Desk plan, includes unlimited outside collaborators and clients. Seats are only counted for people on your own team.

Tasks, reminders and follow-up

Does Olumba send automatic task reminders?

Yes, on every plan. Assignees, including outside consultants, get an email 7 and 3 days before a due date, the day before, and on the day. Overdue tasks are re-sent daily for three days, then every Monday for up to eight weeks. The schedule is fixed today.

Can I see which reminders were sent?

Yes. Each automatic reminder is recorded in the project Activity tab next to the task it was about, along with manual nudges, uploads and status changes. You can also send a manual nudge on any open task, once a day.

How do I track overdue work across all projects?

The Tasks page lists open work across every project on all plans, for you or for everyone. On the paid plan, the dashboard adds Team load: one row per person with what is overdue and what is due in the next seven days.

Which notifications can I turn off?

In Settings, under Email, each person chooses whether to receive new-message emails, task-assigned emails, the daily brief and the daily and weekly digests. Task reminders follow the schedule above. Uploads, consultant completions and approval decisions also notify you in the app.

Plans and feature access

Which plan do I need to work with consultants?

Any plan. Projects, tasks, automatic reminders, file requests, the no-account guest portal, messaging with email replies and unlimited collaborators are all on the free Desk plan. Paid plans add Plan Proof checks, cross-project reports and planning tools.

What does the Practice plan add?

Practice ($44 per seat per month, or $35 billed annually) adds no project limit, Team load across every job (outside consultants included), cross-project Reports, Plan Proof checks, drafted correction responses, Backcheck, and the response matrix and resubmittal packet.

What is Focus Rotation?

Focus Rotation, on the paid plan, assigns each of your active projects to a focus day from Monday to Thursday and highlights the projects due attention today. It plans your own week. To track overdue tasks and consultant follow-up across projects, use the Tasks page and Team load.

About Plan Proof

What is Plan Proof?

Plan Proof reviews your architectural plan set before you submit it and predicts the corrections your jurisdiction is likely to flag. Upload the PDF and it returns each likely correction with a sheet reference, the code or checklist item it maps to, how often it shows up in real sets, and a confidence level, so you can fix issues before the city does.

Who is Plan Proof built for?

Plan Proof is built for the architects, engineers, and permit expeditors who submit plan sets to a jurisdiction and want to catch corrections in-house before the review comes back. If you file plans and dread the resubmittal loop, Plan Proof is for you.

How is this different from a code-compliance checker?

Plan Proof doesn't claim to check every code. It predicts what your specific city will actually flag, learned from the correction letters that jurisdiction sends, not just code text. Every finding shows its evidence, so you can judge it yourself.

How is Plan Proof different from Bluebeam or UpCodes?

Bluebeam is a PDF markup tool and UpCodes is a code-text reference. Neither predicts what your reviewer will write. Plan Proof reads your drawings and forecasts the corrections your jurisdiction is likely to issue, learned from real correction letters for that city.

Does Plan Proof use AI?

Yes. Plan Proof reads your plan set and cross-references it against a corpus of real correction letters for your jurisdiction to forecast likely findings. Every finding is presented with its evidence for you to review. It flags, you decide.

Is my data used to train AI models?

No. Your plans are used only to run your check and are not used to train models.

How a check works

What does one check cover?

Upload a plan set (PDF) for one project. Plan Proof reads the drawings and returns the corrections your jurisdiction is likely to flag. Each finding carries a sheet reference, the code or checklist item it maps to, how often it shows up in real sets, and a confidence level.

Which cities are supported?

Plan Proof learns from real correction letters, so coverage is city-by-city rather than nationwide. We add jurisdictions as we harvest their correction corpus. Tell us where you file and we'll prioritize it. The pricing page lists the cities live today.

What evidence is behind each finding?

Every finding shows the sheet it applies to, the code section or checklist item it maps to, how frequently that correction appears in real sets for your city, and a confidence level. You act on evidence, not a black-box score.

Does Plan Proof guarantee a clean submittal?

No tool can. Plan Proof forecasts the corrections most likely to be flagged based on what your jurisdiction has actually written before. It sharpens your own review, it does not replace the reviewer. Findings come with confidence levels so you can weigh each one.

Plan Proof pricing

How much does Plan Proof cost?

A single check is $39 for one plan set and one report. No subscription necessary. Credits never expire, and an optional monthly plan is available for teams filing regularly. See the pricing page for current details.

Is there a subscription or a sales call?

Neither is required. Start at $39 for a single check. The monthly plan is optional, for teams running checks regularly, and you can cancel anytime.

Do the credits expire?

No. A credit is a one-time purchase and the check stays on your account until you use it. The monthly plan resets its check allowance each month.

Can I try it before paying?

Yes. Align is a free tool that organizes a correction letter you already have and gives you a taste of how Plan Proof structures findings. When you're ready to check a plan set before submitting, run a Plan Proof check for $39.

Still have questions?

Reach out to our team. We typically respond within one business day.