The letter came back. What you write next decides whether you get one backcheck or three.
A correction letter is not a rejection — it is a list of things a plan checker needs resolved before they can approve your set. The drawings are usually the easy part. The part that decides your schedule is the response matrix: the itemized document that tells the reviewer what changed and where to verify it.
Write it well and the backcheck is a verification pass. Write it badly and the reviewer cannot confirm your work, items come back open, and you spend another cycle on drawings that were already correct.
The five rules that decide your backcheck
1Number your responses to match the letter exactly — same sequence, same numbering, nothing merged or renumbered.
2Write what changed and where it now lives: the sheet, the detail, the callout.
3Revision-cloud and delta-tag every change on the drawings, and update the revision schedule.
4Have the responsible licensed professional answer anything touching their design.
5Call the reviewer before you resubmit on any item you disagree with — never argue it cold in the matrix.
What a rejected response looks like next to an accepted one
Same correction, same drawing change. Only the response text differs.
Comes back open
12. Corrected.
Nothing to verify. The reviewer has to search the set, and an item they cannot confirm stays open.
Closes on backcheck
12. Exit travel distance reduced to 245 ft by relocating the Suite 210 corridor. See revised plan and travel-distance diagram, Sheet A-201, Detail 3. Complies with CBC 1017.2.
What changed, where it lives, what it complies with. The reviewer opens one sheet and closes the item.
✦Most teams retype the whole letter into Excel before writing a single response. Align parses the PDF into numbered items with their code references and departments, so the matrix starts built and you write only the response text.
Questions reviewers get asked
What is a response matrix?
A response matrix is the itemized document you submit alongside your revised drawings. It lists every correction from the plan check letter in the jurisdiction's original numbering, and against each one states what you changed and exactly where the reviewer will find it. Most jurisdictions call it a response letter, comment response, or correction response; the structure is the same. It exists so the plan checker can verify your work without re-reading the entire set — which is why a weak matrix costs you a full review cycle even when the drawings are correct.
Why do plan checkers reject "Done", "Corrected", or "Noted"?
Because they are not verifiable. The reviewer has to confirm each item, and a one-word response gives them nowhere to look — so they go hunting, and if they cannot find it quickly the item comes back open. Multiple jurisdictions say this outright in their handouts: Alameda, San Leandro, and Danville all publish guidance rejecting single-word responses. Write the change and the location instead: "Exit travel distance reduced to 245 ft by relocating the Suite 210 corridor. See revised plan and travel-distance diagram, Sheet A-201, Detail 3."
What should a single response actually say?
Three things, in this order: what you changed, where it now appears, and what it complies with. "Revised" is a claim; "Revised — see Sheet A-201, Detail 3, per CBC 1017.2" is a verifiable claim. If the correction was based on a misreading of the original drawings, say that plainly and point to the sheet that already showed it, rather than making a change you do not need.
How do I respond to a correction I disagree with?
Call the plan checker before you resubmit. Every jurisdiction handout that addresses this says the same thing: contact the reviewer for clarification rather than arguing in writing. A disagreement resolved on a phone call takes ten minutes; the same disagreement litigated through the matrix costs a full review cycle, and you will likely lose it anyway because the reviewer is the one who signs off. If you do resolve it verbally, record it in the matrix — "Discussed with [reviewer] on [date]; item withdrawn" — so the file shows why nothing changed.
Do the responses have to appear on the drawings too?
Yes. The matrix is a roadmap, not the work. Every change it describes must be reflected on the construction documents with revision clouds, delta tags, an updated revision schedule, and an updated title block. A matrix that describes changes the drawings do not show is the fastest way to a second correction letter — and it damages your credibility for the rest of the review.
Who has to sign the responses?
Anything touching a licensed professional's design has to be answered by that professional — the architect or engineer of record, not an admin or a junior drafter compiling the package. Several jurisdictions state this explicitly. Practically it also means structural, mechanical, and electrical responses should come from those consultants in their own words, then be assembled rather than paraphrased by whoever owns the submittal.
How long does a backcheck take after resubmittal?
It varies by jurisdiction, workload, and whether your original submittal was clean. The number that matters more is how many cycles you take, not how long one takes — each additional round trip is typically measured in weeks, and on fixed-fee work those weeks come out of your margin rather than the client's budget. A complete, verifiable response matrix is the single cheapest way to keep the count at one.
Can this be automated?
The assembly can. Most teams build the matrix by hand in Excel — retyping each correction from the PDF, then tracking which ones are answered. Olumba Align parses the correction letter into structured items with their code references and department attribution, so the matrix starts already numbered and matched to the jurisdiction's letter, and you write only the response text. The judgment stays yours; the transcription does not have to be.
Start your matrix from the letter, not from a blank sheet